gabriela Flores, BA, MSM
Gabriela Flores has over twenty-five years of experience working in the area of health and human services, specifically with refugee and immigrant populations in the Kansas City metropolitan area. Her area of emphasis has been in language access, diversity and health equity. Ms. Flores currently serves as the Director of the Center for Equity, Inclusion and Multicultural Engagement for Kansas City Kansas Community College. Her role is to create and implement an organizational framework across the college system focusing on educational equity, diversity and inclusion, which includes strategies specifically related to community engagement. Previously she served as the Director of the Office of Equity and Diversity at Children’s Mercy Kansas City. In addition, Ms. Flores served as the Director of Interpreter Services for Truman Medical Centers (TMC), a Level I trauma center and safety net hospital for Kansas City, Missouri.
During her most recent role as Director of the Office of Equity and Diversity, one of her primary functions was to develop and implement a diversity, equity and inclusion educational strategy across a health system of 8300 employees. This included curriculum design and instruction for healthcare professionals in the following areas: unconscious bias, micro-messages, introduction to LGBTQ health, supporting trans-gender youth to navigate health, trauma-informed care for refugees and immigrants, and inclusive leadership.